Returns & Exchanges

At Dirt Devil, we stand behind the quality of our cleaning solutions and offer a 30-day satisfaction guarantee on all purchases. If your vacuum or accessory does not meet your expectations, we are committed to making it right with a straightforward return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack Your Device

  Securely place the product, along with all original attachments and manuals, into its original packaging to ensure safe transit back to our facility.

• 3.
  Ship It Back

  Affix the provided prepaid label to your package and drop it off at any authorized shipping location; we will track the journey for you.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned unit, we will process your full refund to your original payment method within 7 to 10 business days.